Quality of service is central to all our customer interaction. We keep our customers informed throughout each engagement by providing meaningful feedback on our assessments and providing clearly written, timely reports; we also relay information on the progress of any compliance escalations. Both Project Green and Austral Tree Services champion a transparent costing model to ensure that there are no surprises when the invoice arrives.
Austral Tree Services and Project Green adhere to an environment policy which is central to our quality offering. Our quality program is consistent with ISO-14001 Environmental Management Systems and our strong commitment remains to the minimisation of pollution, sustainability of ecosystems and conservation of our cultural heritage.
Above all, we acknowledge that the single most important factor in providing safe, quality service and customer focused outcomes is the calibre of our team. The qualified, capable professionals are specialists in their field and are committed to excellence in every outcome.
Click here to download a pdf of this article.